How To Become A More Dementia-Friendly Business

Business Blog

Dementia is a condition where a person's cognitive ability is diminished. It can be caused by a number of things, including Alzheimer's and mental illness. Dementia is typically associated with elderly people, but it can sometimes affect people at younger ages as well. As a business owner, you can expand your reach and improve the quality of life of people suffering from dementia by taking a few easy steps. Here are four things you can do:

1. Learn about the challenges people with dementia face.

The first step to better serving people with dementia is educating yourself about the challenges they face. Do some research into the condition to learn about the physical and cognitive challenges it causes. When you learn more about the ways dementia affects people's lives, you will be better equipped to mitigate difficulties in a business setting. The internet is an excellent place to start your search for information. You can also contact outreach groups that focus on educating business owners about dementia.

2. Train your staff members.

Training offered by an accreditation service can help your employees learn to accommodate people who suffer from dementia. People with dementia may not always realize that they have this condition, or they may not want to volunteer that information. Training can help your team members recognize the most common symptoms of dementia so they can respond appropriately. Training programs are typically quick and able to be completed in a single session. Your employees will learn how to provide help to people with dementia, without coming across as condescending. 

3. Seek accreditation as a dementia friendly business.

Once you have trained your employees to recognize and respond to the needs of people with dementia, you can seek dementia friendly business accreditation services. The accreditation team will provide you with a list of requirements you need to meet before you are eligible. Most of these items will be things you have already done, such as providing your staff with training. Simply fill out the required application and submit it to the accreditation team for approval. Once you're verified, you can proudly say that you are a certified dementia friendly business.

4. Review your training as necessary. 

In order to continue providing the best service to your clients, you should make sure you and your staff members review your training periodically. Yearly refresher courses can keep everyone's knowledge current and relevant.


5 December 2019

Learning About Small Business Marketing Techniques

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