Many American businesses use call steering systems to direct customers to the agents they need to speak to. Customers of large businesses can call in for dozens of different reasons, and it's more effective to transfer these contacts through to the agents with the right skills and experiences, wherever possible. Nonetheless, a bad call steering system can actually make things worse. If you use call steering to direct your customers, make sure you aren't falling foul of these four common mistakes.
30 March 2016
Maintaining your home is important for its appeal, value, and function, but it can become time consuming and costly due all the different tasks to complete. With certain updates increasing your home's appeal and value, others can make your house more energy efficient. Considering more than half of your home's total energy usage stems from heating and cooling, ensuring your system is in proper working condition is smart. Changing filters helps your system work in a more efficient manner, but other projects around the house can decrease heat loss while reducing energy bills.
29 February 2016
If you have a sitting room or waiting area in your office, then adding leather furniture to this space can surely leave an impression of success as well as customer satisfaction. Leather office furniture is expensive though, with a single genuine leather coach ranging in price from $2,000 to $4,000. While you can save yourself a few thousand dollars by going with a bonded leather couch made from remnant materials, your couch will still be pricey.
27 January 2016
As a business owner, you are probably aware that one of the first things your customer sees when they receive your product is your packaging. How you package your product, and types of materials you use for your packaging can have a direct impact on whether or not the person continues to purchase your product. One of the latest things that customers are starting to look for in packaging is sustainability.
29 December 2015
If you've recently purchased your first home, you may have already noticed that minor repairs and emergencies seem to pick the worst possible time to show up -- and few things can cause more disruption in your daily life (and spoilage of expensive food) than a malfunctioning refrigerator or freezer. What are your options if your refrigerator or freezer stops working during a holiday or other time of year where quick professional repair may not be an option?
9 December 2015
Don't despair if you just don't have enough money to buy a new air conditioner just yet. While purchasing a new unit will generally save you quite a bit of money in the long run with increased efficiency, you won't save any money at all if you have to take out a high interest loan to get it. Instead, use some of these techniques to keep your old unit going while you put away the money you need for a new unit.
29 October 2015
Halloween is known for celebrating creepy things, but many people prefer costumers and decorations instead of the real thing. The celebration of Halloween is also prime-time autumn weather and this season can draw a number of different pests into your home. If you're only willing to accommodate Trick-or-Treaters around the holiday, then you should contact a pest control company about the following five potential threats. Setting a plan in action will help keep the pests away from your home and remain that way each time Halloween rolls around.
22 September 2015
Affiliate marketing is a popular way to earn extra income online, but without adequate planning you can easily limit your income potential. By avoiding common pitfalls, you can increase your chances of being a successful affiliate marketer. Avoid Narrow Or Broad Niches When you are selecting a niche to use for affiliate marketing, you should avoid niches that are either too narrow or broad. If you are constantly promoting random products without an apparent theme, it will be more difficult to gain a consistent audience.
28 August 2015
Offering credit accounts to the customers of your business may be a good strategy to help you boost sales, but failing to manage these accounts properly can lead to problems. Managing your accounts receivable accounts is an integral part of your business operations. When accounts become past due, this can create problems for your business. Here are some tips to help you understand how to manage your accounts better and how to generate more revenue through these accounts.
23 June 2015
Do you have a small pond on your property? Is it overrun with the extremely invasive aquatic plant hydrilla? If so, you aren't alone. This native-to-Asia flora has been in the United States since the 1950s, and now spans from Texas to Florida, and as far north as Maine. While many have tried to conquer this nuisance plant, few have succeeded. Fortunately, the pond liner industry brings new hope to the ongoing problem.
8 May 2015